The technical support contact system is also poor. The product does not have a physical factory reset button, which is a big issue when you get locked out. Essentially, you can get locked out of the system. This is a problem if you set up your system manually before attempting Bluetooth. First off, this company wants you to primarily use their app to use their product. I spent the past few days to make this system work and everytime I had an issue there was no simple solution. This is possibly the worst surveillance system you could ever invest your time or money into. Please, update the app to the latest version on the App storeĪvoid this App, Company, and their Products I return it to the manufacture for a full refund since I’m Jaír completely satisfied? I know I can’t return it to the store since it’s past a few weeks could. And it too bad they don’t have any ptz cameras. I wish I could return them or at least trade in for something else better. One camera keeps getting disconnected and keep getting false notifications every 5 min saying it’s captured a face and or human pay back there’s nothing there. I can’t schedule a record without having the app. It’s morning more sun is coming up still black and white. Not only that but it says cold night vision all I see is black and white even with ambient color. It worked at first, but once connected Internet and open the app to view cameras I get a message saying Oops Something went wrong Please check the Internet connection For your phone and device. It is highly recommended to contact your phone service provider to know the limit of your data plan before using this video streaming application. If you exceed your data plan limit, this may result in additional usage charges. When connected to a 3G or 4G LTE network, the live video feed from your Camera will be considered streaming data by your phone service provider and will contribute to any data or download limit your phone data plan may have. WARNING: This application uses data to connect your Cameras to your Smart Device. Night Owl Protect is compatible with the following Night Owl Devices: Visit us at for more information on all our products and services. Our video surveillance equipment is used by homeowners, businesses, federal and municipal organizations, retailers, dealers, distributors, and integrators across the globe. We are proudly compliant with the new FCC Covered List and strongly believe in the importance of protecting Human Rights and the national security of the U.S.A. Unlike other brands, Night Owl products do not contain any essential components from specific banned China-based companies. government’s stance on protecting our nation per Section 889 of the National Defense Authorization Act (NDAA). Additionally, Night Owl is in compliance with the U.S. At Night Owl, all our products are proudly designed and engineered in the United States by skilled personnel, so we can make your privacy and security our top priority. Night Owl Security Products is a leading innovator in the security technology industry and is one of the only U.S.-based, U.S.-owned security companies. Please refer to your product’s specifications for applicable features. We have multiple products, with different features, that use the Night Owl Protect mobile application. NOTE: Not all features apply to all models.Ěccess recordings saved to the Night Owl Protect Cloud, if your product is linked to a Night Owl Protect Cloud monthly subscription plan.Share access to your cameras with friends and family.Ĝreate favorites and groups to better access select cameras when desired.Securely reset your password, right from the app.Ĝonveniently and securely access multiple devices with one set of login credentials (Single Sign-On).Keep your data secure with 2-Step Verification, which safeguards your privacy by requiring two authentication steps for login.Take snapshot images and save and share them right from your mobile device.Save and share recordings right from your mobile device.Search for and playback recordings using filters.Use audio features (2-Way Audio, Siren, Preset Voice Messages) with applicable models.View live footage from your connected cameras.Ğasily configure your alert settings, so you get the notifications you want.Receive real-time mobile alerts when a human, face or vehicle is detected.Quickly and easily set up your product with our Secure App-Based Bluetooth Setup.Staying connected to your devices allows you to protect your world from potential threats. Easily share images and recordings via your favorite social network or through email and text. Monitor your home or business, in real-time, on your Smart Phone or Tablet. Night Owl Protect lets you view all of your devices in one easy to use mobile app.
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